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Privacy Policy

At Client Centric Executive Employment Solutions, we take privacy very seriously. We encourage You to read this Policy carefully. It will help You make informed decisions about sharing Your personal information with us.

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By accessing our Website and using our Service, You consent to the terms of this Policy and agree to be bound by it. A staff member at Client Centric Executive Employment Solutions obtains Your personal information through documents and emails that you send us.

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Client Centric Executive Employment Solutions, specialise in providing a variety of professional and tailored employment and HR services for individuals and companies. 

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The Service involves the storage of personal information about a company or individual. “Personal information” is information about an identifiable individual, and may include information such as the individual’s name, email address, telephone number, the background of employment, education and bank account details.

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Client Centric Executive Employment Solutions may collect personal information directly from You when You:

  • going ahead with our Service/s,

  • contact Client Centric via phone or email, and visit our Website and fill in a contact us form.

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You can always choose not to provide Your personal information to Client Centric Executive Employment Solutions, but it may mean that we are unable to provide You with the Service.

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Client Centric Executive Employment Solutions may receive personal information from You about others.

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Through Your use of our Service, Client Centric Executive Employment Solutions may also collect information from You about someone else. If You provide Client Centric Executive Employment Solutions with personal information about someone else, You must ensure that You are authorised to disclose that information to Client Centric Executive Employment Solutions and that, without Client Centric Executive Employment Solutions taking any further steps required by applicable data protection or privacy laws, Client Centric Executive Employment Solutions may collect, use and disclose such information for the purposes described in this Policy.

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This means that You must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Policy, including the fact that their personal information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, Client Centric Executive Employment Solutions identity, and how to contact Client Centric Executive Employment Solutions.

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Client Centric Executive Employment Solutions collects, holds, and uses Your personal information for limited purposes.

Client Centric Executive Employment Solutions collects Your personal information so that we can provide You with the Service and any related services You may request. In doing so, Client Centric Executive Employment Solutions may use the personal information we have collected from You for purposes related to the Services including to:

  • verify Your identity,

  • administer the Service,

  • notify You of new or changed services offered in relation to the Service,

  • carry out marketing or training relating to the Service,

  • assist with the resolution of technical support issues or other issues relating to the Service,

  • comply with laws and regulations in applicable jurisdictions, and

  • communicate with You.

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By using the Service, You consent to Your personal information being collected, held and used in this way and for any other use You authorise. Client Centric Executive Employment Solutions will only use Your personal information for the purposes described in this Policy or with Your express permission.

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Client Centric Executive Employment Solutions can aggregate Your non-personally identifiable data.

By using our Services, You agree that Client Centric Executive Employment Solutions can access, aggregate and use non-personally identifiable data Client Centric Executive Employment Solutions has collected from You. This data will in no way identify You or any other individual.

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Client Centric Executive Employment Solutions may use this aggregated non-personally identifiable data to:

  • assist us to better understand how our customers are using the Service,

  • provide our customers with further information regarding the uses and benefits of the Service,

  • otherwise to improve the Service.

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Client Centric Executive Employment Solutions holds your personal information on servers located in Australia.

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By entering personal information into the Services, you consent to that personal information being hosted on servers located in Australia. While your personal information will be stored on servers located in the Australia, it will remain within Client Centric Executive Employment Solutions effective control at all times. For the purposes of Australian privacy legislation, Client Centric Executive Employment Solutions does not “disclose” personal information to third parties located national or overseas.

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If You do not want Your personal information to be transferred to a server located in Australia, You should not provide Client Centric Executive Employment Solutions with Your personal information or use the Services.

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Client Centric Executive Employment Solutions takes steps to protect your personal information.

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Client Centric Executive Employment Solutions is committed to protecting the security of Your personal information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure.

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However, the Internet is not in itself a secure environment and we cannot give an absolute assurance that Your information will be secure at all times. Transmission of personal information over the Internet is at Your own risk and You should only enter, or instruct the entering of, personal information to the Service within a secure environment.

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We will advise You at the first reasonable opportunity upon discovering or being advised of a security breach where Your personal information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.

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Client Centric Executive Employment Solutions only discloses Your Personal Information in limited circumstances.

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Client Centric Executive Employment Solutions will only disclose the personal information You have provided to us to entities outside Client Centric Executive Employment Solutions if it is necessary and appropriate to facilitate the purpose for which Your personal information was collected pursuant to this Policy, including the provision of the Service.

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Client Centric Executive Employment Solutions will not otherwise disclose Your personal information to a third party unless You have provided Your express consent. However, You should be aware that Client Centric Executive Employment Solutions may be required to disclose Your personal information without Your consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify You if we are required by law to disclose Your personal information.

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Client Centric Executive Employment Solutions does not store Your credit card details.

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If You choose to pay for the Service by credit card, Your credit card details are not stored and cannot be accessed by Client Centric Executive Employment Solutions staff other than Accounts. Your credit card details are entered into Stripe by Accounts and then discarded in the safest way.

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We’ll only keep Your personal information for as long as we require it for the purposes of providing You with the Service.

 

Client Centric Executive Employment Solutions sends billing information, Service information, Service updates and Service notifications to You via email. Client Centric Executive Employment Solutions will remove You from emailing information at Your request.

Client Centric Executive Employment Solutions has a privacy complaints process

 

If You wish to complain about how we have handled Your personal information, please provide our Privacy Officer with full details of Your complaint and any supporting documentation:

Our Privacy Officer will endeavour to:

  • provide an initial response to Your query or complaint within 10 business days, and

  • investigate and attempt to resolve Your query or complaint within 30 business days or such longer period as is necessary and notified to you by our Privacy Officer.

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This policy may be updated from time to time.

 

Client Centric Executive Employment Solutions reserves the right to change this Policy at any time, and any amended Policy is effective upon posting to this Website. Client Centric Executive Employment Solutions will make every effort to communicate any significant changes to You via email or notification via the Service. Your continued use of the Service will be deemed acceptance of any amended Policy.

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Last updated: April 2017

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